At Milford Astor, customer satifaction is how we measure success. To ensure all of our customers walk away happy with our products, we also provide a variety of value add services to enable you to get the solution you and your business need.
We have been servicing the foil stamping, screen printing and pad printing industries for almost 70 years. As suppliers of both machines and consumables, this means we're in the best position to also provide you with technical support and guidance on what products work best with your machines and what solution suits the substrates you are working with. We also provide pre and post sales support and have a team of local trade qualified technicians who can support you with your maintenance and repair needs.
For our customers' convenience, we also provide colour matching, artwork/design, plate and die manufacturing services. And as part of Aldus, can also refer your to one of our sister companies for expert help in other printing, labelling or coding needs.
Artwork & Design
We have an in-house artwork department that can help you design and/or layout your artwork to make sure everything is set up correctly for dies, pads and plates manufacture.
Pre-Sales, Post-Sales & Technical Support For All Our Machines
Our highly trained teams of technicians, engineers and sales representatives are dedicated to providing you with cost effective and efficient solutions for your screen printing, pad printing and hot foil stamping applications. Our aim is to supply world class marking and labelling solutions to our customers.
Testing
If you're unsure about which machine or product suits your needs, or if you are unsure of where to start, you can always contact us. Our friendly staff will be able prvide guidance on what is required and if necessary run tests on your products so you are able to see how our machines/products can help your business.
Installation Technical Support & Training
Every machine we sell, comes with install technical support from a very experienced team of trade qualified technicians. We will be there on your factory floor doing the installation or helping your team install your new machine. And we also provide you and your teams with the training required to operate machines and use our consumables.
Colour Matching
The Pantone Matching System is the basis of our ink ranges. We provide colour matching or ink mixing services for pad printing inks and screen printing inks. So why not ask us about those hard to find, or bespoke colours.
Hot Stamping Die Artwork Service & Manufacture
Our artwork team can service all your hot stamping die needs including artwork layout and manufacture of dies including magnesium, brass and silicon dies. Including additional services to meet requirements for low resolution artwork to be redrawn into the correct format for hot stamping die manudcature.Click below to find out more.
Pad And Plate Artwork Service And Manufacture
Our art department is equipped to process all your pre-press needs for pad printing. From the artwork proof to etched plate for pad printing. Including additional services to meet requirements for low resolution artwork to be redrawn into the correct format for pad printing. Click below to find out more.
